Privacy policy

Privacy Policy

Last Updated: August 15, 2026

At Sri Bhavani Trends, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit or purchase from our online store.

This Privacy Policy applies to information collected through the Sri Bhavani Trends website, online store, customer support channels, and related services.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

  • Your name

  • Mobile number

  • Email address

  • Billing and shipping information

  • Order and purchase history

  • Product and transaction details

  • Customer account information

  • Information you provide when contacting customer support

  • Device, browser, IP address, and website usage information

  • Information collected through cookies and similar technologies

When you make a payment, payment information may be processed directly by our payment service providers. We generally do not store complete card information such as your full card number, CVV, PIN, or other sensitive payment credentials.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders.

  • Process payments.

  • Arrange delivery of your purchases.

  • Send order confirmations and delivery updates.

  • Provide customer support.

  • Respond to your questions and enquiries.

  • Manage your customer account.

  • Improve our website, products, and services.

  • Understand how customers use our website.

  • Prevent fraud, misuse, and security incidents.

  • Send promotional communications where permitted and where you have opted in.

  • Comply with applicable legal, tax, accounting, and regulatory requirements.

  • Resolve disputes and enforce our terms and policies.

We do not sell your personal information to third parties for their independent marketing purposes.

3. Cookies

Sri Bhavani Trends may use cookies and similar technologies to provide essential website functionality and improve your shopping experience.

Cookies may be used to:

  • Maintain your shopping cart.

  • Keep you signed into your account.

  • Remember preferences.

  • Understand website usage.

  • Analyse website performance.

  • Improve our website and services.

  • Support marketing and advertising activities where applicable.

Some cookies are necessary for the website to function correctly. Disabling certain cookies through your browser may affect features such as your shopping cart, account, or checkout.

4. Third-Party Services

We may use trusted third-party services to operate our online store and provide services to our customers.

These may include:

  • Shopify — for hosting and operating our online store.

  • Payment gateways and payment processors — for processing payments securely.

  • Shipping and delivery providers — for fulfilling and delivering orders.

  • Analytics services — for understanding website performance and customer behaviour.

  • Marketing services — where applicable.

  • Fraud prevention and security services — to protect our store and customers.

  • Authentication services — where customers choose to use supported third-party login options.

These third-party providers may collect or process information according to their own privacy policies.

5. Payment Information

Payments made through Sri Bhavani Trends may be processed through third-party payment providers.

We generally do not store complete payment card details on our systems. Payment information required to complete a transaction may be securely transmitted directly to the relevant payment provider.

Payment providers may process information necessary to authorise, verify, complete, and protect your transaction.

6. Sharing of Information

We may share personal information with trusted service providers when necessary to provide our services.

This may include:

  • Payment processors

  • Shipping and delivery companies

  • Shopify and technology providers

  • Website analytics providers

  • Customer support providers

  • Fraud prevention and security providers

  • Professional advisers where necessary

  • Government authorities or law-enforcement agencies where required by law

We do not sell or rent your personal information to third parties.

We only share information when reasonably necessary to operate our business, provide requested services, comply with legal obligations, protect our customers and business, or where otherwise permitted by applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfil orders and provide services.

  • Maintain customer and transaction records.

  • Provide customer support.

  • Prevent fraud and misuse.

  • Resolve disputes.

  • Meet tax, accounting, legal, and regulatory obligations.

  • Enforce our agreements and policies.

When information is no longer required, we may delete, anonymise, or securely dispose of it in accordance with applicable requirements.

8. Data Security

Sri Bhavani Trends takes reasonable technical and organisational measures to protect customer information against unauthorised access, misuse, loss, alteration, or disclosure.

We use appropriate security measures and trusted service providers to help protect information submitted through our website.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, absolute security cannot be guaranteed.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request information about personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of personal information where legally permitted.

  • Withdraw consent where processing is based on consent.

  • Request information about how your personal information is used.

  • Opt out of promotional communications.

  • Raise concerns or complaints regarding our handling of your personal information.

We may need to verify your identity before processing certain requests in order to protect your account and personal information.

10. Marketing Communications

If you have opted to receive promotional communications from Sri Bhavani Trends, we may send information about:

  • New saree collections

  • Special offers

  • Discounts

  • New arrivals

  • Seasonal promotions

  • Other relevant store updates

You can unsubscribe from promotional emails using the unsubscribe option provided in the email or by contacting us directly.

You may still receive essential communications relating to your orders, payments, account, shipping, or other transactions even after opting out of promotional communications.

11. Children's Privacy

Our website is intended for general consumers and is not knowingly directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.

12. International Data Processing

Some of the third-party services used by Sri Bhavani Trends may process or store information outside India.

Where personal information is transferred or processed outside India, we take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data-protection requirements.

13. Changes to This Privacy Policy

Sri Bhavani Trends may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable laws.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage customers to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, contact us:

Sri Bhavani Trends

Name: MUNDLAPATI SRI BHAVAN

Email: sribhavanitrends77@gmail.com
Phone: +91 8790820215

We will review privacy-related enquiries and respond within the period required under applicable law.


Sri Bhavani Trends is committed to handling customer information responsibly and providing a safe, reliable, and trustworthy shopping experience.