Terms of service

Terms of Service

Last Updated: 15 August 2026

Welcome to Sri Bhavani Trends. These Terms of Service govern your access to and use of our website and your purchase of products from our online store.

By accessing our website, creating an account, placing an order, or purchasing products from us, you agree to be bound by these Terms of Service.

Order Confirmation and Cancellation

Please review your selected products, quantities, delivery address and order total before placing your order.

Once an order is confirmed, we do not ordinarily accept cancellations solely due to a change of mind. If you placed an order by mistake or need to correct your details, please contact us promptly using the contact information on our Contact Us page. We will review your request based on the order’s processing and dispatch status; changes cannot be guaranteed.

If Sri Bhavani Trends cannot fulfil your order, we will notify you and refund the amount paid for the unfulfilled items, including any applicable delivery charges.

This policy does not limit your rights under applicable consumer law. Faulty, damaged, incorrect or misdescribed products, non-delivery, and qualifying delayed deliveries will be handled under our Return & Refund Policy and applicable law. A restriction on change-of-mind cancellations does not exclude remedies legally available to you.

Damaged, Incorrect or Misdescribed Products

We accept returns for products received damaged, defective, incorrect or materially different from their description.

Please contact us promptly through our Contact Us page with your order number and a description of the issue. To help us assess your claim quickly, please record a continuous unboxing video showing the unopened parcel, shipping label and product, and provide clear photographs of the issue.

An unboxing video is strongly recommended. If one is unavailable, we will assess other reasonable evidence; its absence alone will not automatically invalidate your claim.

Please retain the packaging and avoid washing, altering or using the affected product beyond what is reasonably necessary to inspect it. Contact us for return instructions before sending it back.

For verified claims, we will arrange return collection or cover reasonable return shipping costs and provide an appropriate replacement or refund, in accordance with applicable consumer law. Nothing in this policy limits your statutory rights.

1. General Terms

These Terms of Service apply to all visitors, customers, and users of Sri Bhavani Trends.

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes become effective when published on our website.

2. Account Terms

Some features of our website may require you to create a customer account.

When creating an account, you agree to provide accurate and current information and keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

You must notify us promptly if you believe your account has been accessed without your permission.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraudulent activity, violation of these Terms, or other unlawful activity.

3. Products and Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, prices, colours, measurements, and other product information displayed on our website are accurate.

However, colours and appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

Sarees may have minor variations in colour, texture, weave, print, embroidery, or finish due to the nature of the fabric, manufacturing process, or photography. Such variations do not necessarily constitute a product defect.

We reserve the right to correct errors, inaccuracies, or omissions in product information at any time.

4. Pricing

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change at any time without prior notice.

We make reasonable efforts to display accurate pricing. However, if a product is listed at an incorrect price due to a technical, typographical, or system error, we reserve the right to correct the price and, where applicable, cancel the affected order.

Any applicable taxes, shipping charges, or other fees will be displayed during the applicable stage of the purchase process.

5. Payment

We accept payment methods made available through the payment providers integrated with our store.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments may be processed by third-party payment providers. We do not generally store complete payment card information on our systems.

An order may not be considered successfully placed until payment has been successfully authorised or otherwise confirmed.

We reserve the right to refuse or cancel transactions where we reasonably suspect fraud, unauthorised activity, payment issues, or other unlawful activity.

6. Order Placement and Acceptance

When you place an order, you are making an offer to purchase the selected products according to these Terms of Service.

After placing an order, you may receive an order confirmation by email or other available communication method. An order confirmation acknowledges that we have received your order; it does not necessarily mean that the order has been finally accepted.

We reserve the right to accept, refuse, or cancel an order for legitimate reasons, including:

  • Product availability
  • Pricing or product information errors
  • Payment problems
  • Suspected fraud or unauthorised activity
  • Incorrect customer or shipping information
  • Technical errors
  • Unusual or excessive ordering activity
  • Violation of these Terms of Service

If we cancel an order after payment has been received, we will arrange an applicable refund through the relevant payment method, subject to applicable law and our refund policy.

7. Product Availability

Product availability may change without notice.

We cannot guarantee that a product displayed on our website will remain available until you complete your purchase.

If a purchased product becomes unavailable before fulfilment, we may contact you regarding the order or cancel the affected item and provide an applicable refund.

8. Shipping and Delivery

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for providing accurate and complete delivery information.

Estimated delivery times are provided for guidance and may vary due to factors including courier delays, weather, public holidays, operational disruptions, incorrect addresses, and circumstances beyond our reasonable control.

Orders are generally processed within 3–5 business days, unless otherwise stated on the product page or at checkout.

9. Returns, Refunds and Exchanges

Returns, refunds, exchanges, and cancellations are governed by our applicable Return and Refund Policy.

Customers should review that policy before placing an order.

Where a product is eligible for return, refund, or exchange, the customer must follow the procedure and conditions specified in the applicable policy.

Nothing in these Terms limits any mandatory rights available to consumers under applicable Indian law.

10. Prohibited Uses

You agree not to use our website or services for unlawful or unauthorised purposes.

You must not:

  • Violate any applicable Indian law or regulation.
  • Attempt to gain unauthorised access to our website, systems, accounts, or databases.
  • Interfere with or disrupt the operation or security of our website.
  • Introduce malicious code, viruses, malware, or harmful software.
  • Use automated systems to scrape, copy, or collect website content without permission.
  • Attempt to obtain another customer's personal information.
  • Use another person's account or payment information without authorisation.
  • Engage in fraudulent transactions.
  • Provide false or misleading information.
  • Use our products or services for unlawful purposes.
  • Reproduce, copy, modify, distribute, or exploit our website content without appropriate permission.
  • Attempt to bypass security, payment, account, or other technical controls.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

11. Intellectual Property

All content on our website, including brand names, logos, product photographs, product descriptions, website design, graphics, text, videos, illustrations, software, and other materials may be owned by or licensed to Sri Bhavani Trends and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.

12. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services, authentication services, and other technology providers.

We may also provide links to third-party websites.

Third-party services and websites are governed by their own terms and privacy policies. We are not responsible for the content, availability, security, or practices of third-party websites or services beyond our reasonable control.

13. Disclaimer

We make reasonable efforts to maintain accurate and reliable information on our website. However, the website and its content are provided subject to availability and may contain errors, interruptions, or inaccuracies.

To the maximum extent permitted by applicable law, we do not guarantee that:

  • The website will always be available or uninterrupted.
  • All website information will always be completely accurate or error-free.
  • The website will be free from technical issues or harmful components.
  • Every product will remain continuously available.

Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded under applicable Indian law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Sri Bhavani Trends, its owners, employees, representatives, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or purchase of our products.

This may include losses arising from:

  • Temporary website unavailability.
  • Third-party service interruptions.
  • Delivery delays outside our reasonable control.
  • Unauthorised access caused by circumstances beyond our reasonable control.
  • Loss of data resulting from circumstances beyond our reasonable control.
  • Events covered by the force majeure section below.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable Indian law.

15. Force Majeure

We will not be responsible for delays or failures in performing our obligations where such delays or failures result from circumstances beyond our reasonable control.

These circumstances may include natural disasters, floods, fires, epidemics, pandemics, war, civil disturbances, strikes, government restrictions, transportation disruptions, internet or telecommunications failures, or other events beyond our reasonable control.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Sri Bhavani Trends, its owners, employees, representatives, and service providers from claims, losses, liabilities, damages, and expenses arising from:

  • Your violation of these Terms.
  • Your unlawful use of our website.
  • Your misuse of our services.
  • Your violation of another person's rights.
  • Your fraudulent or unauthorised activity.

17. Governing Law and Jurisdiction

These Terms of Service are governed by and interpreted in accordance with the laws of India.

Any dispute arising from or relating to these Terms, our website, or purchases made through our store will be subject to the jurisdiction of the competent courts having jurisdiction over the location of Sri Bhavani Trends' registered/operating business, subject to applicable Indian law.

Nothing in this section prevents a consumer from exercising any mandatory rights or remedies available under applicable Indian consumer-protection laws.

18. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the Last Updated date at the beginning of this page. Updated terms will apply from the date they are published, unless otherwise stated.

19. Contact Information

For questions regarding these Terms of Service, orders, products, or customer support, contact us:

Name: MUNDLAPATI SRI BHAVAN

Sri Bhavani Trends
Email: sribhavanitrends77@gmail.com
Phone: +91 8790820215

Customer Support Hours: Monday–Saturday, 10:00 AM–6:00 PM IST